Student Welfare and Counselling Services
End-to-end support from arrival through to graduation
Get the support you need
- Pre-departure guidance
- Airport pickup
- Accommodation assistance
- School orientation
- Sydney Orientation
- Academic counselling
- Help with day-to-day life in Sydney
- Student Work Assistance Program
- Travel desk support
On your first day, you’ll take part in a full orientation and a tour of the school. Depending on your program, you may complete a placement test either before arrival or on your first day, helping us place you in the most suitable class. Once you receive your class details, including your timetable, you’ll begin your lessons and meet your new classmates.
Our friendly staff are always available when you need assistance.
Our support services include:
- Guidance on everyday life in Australia, including transport, tourism, and medical enquiries
- Academic advice covering your studies at Canterbury Education Group, how to maximise your progress, and information on further study pathways in Australia
- Work advice for student and working holiday visa holders
- Travel information and bookings through our student activities desk or licensed student and backpacker travel agency
Canterbury Language Academy offers free counselling support for students who may be facing personal challenges or need help adjusting to life in Australia.
Our counsellors maintain an open-door policy, so you can reach out whenever you need support. Confidential guidance is available on personal, health, and other concerns.
Depending on your situation, support can be provided through a face-to-face meeting, an urgent phone call, a video call, or a Zoom session.
All counselling services are confidential and provided at no cost to CLA students.
